|INDUSTRY:||Education and Social Impact|
|YEARS OF SERVICE:||October 2018-Present|
What did Innovare do?
During our onboarding meetings and inventory of their existing systems, we found out that the staff at Bright Beginnings had existing data on the families they serve, but the data was living in notepads or spreadsheets or in systems that didn’t communicate with one another. For example, early childhood assessments were in one system while data on a family’s living situation was stored in a note pad or CRM elsewhere.
First, we quickly understood what data systems the organization currently uses by seeing them first hand and speaking to people in the organization about their data pain points. Then, we worked with staff to co-design data collection tools including their “Self Sufficiency Matrix” rubric, and other data infrastructure elements that were easy to use and connected those to multi-level data visualizations. Thirdly, we worked with the executive team to train staff on how to use the entire system to ensure sustainability and support the development of strategies that scale the organization’s impact on children and families.
- A digital rubric to measure the self-sufficiency of each of the families they serve which became the foundation of their data infrastructure and improved internal communication.
- A mobile-friendly dashboard that the executive director and staff use to see real-time data on family progress in order to target supports and measure the impact of programs.
- Ongoing training, on-site and virtual support to build the capacity of the organization’s staff in data analysis, synthesis, and the process of continuous improvement.